tag:kigana.instatus.com,2005:/history Kigana Status - Incident history 2026-03-09T11:30:00.000+00:00 Kigana tag:kigana.instatus.com,2005:Incident/cmmje1y3m00kqovpqcn5ypkhn 2026-03-09T11:30:00.000+00:00 2026-03-09T18:27:00.992+00:00 Authentication Issues Type: Incident

Duration: 8 hours and 17 minutes

Affected Components: API, Website

Mar 9, 18:27:00 GMT+0
Identified - We have implemented a fix and are performing further tests to verify..

Mar 9, 19:18:14 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 9, 19:46:34 GMT+0
Resolved - .

Mar 9, 19:47:28 GMT+0
Postmortem - Earlier today we were notified of an issue where a user briefly saw another user's dashboard after signing in to Kigana. We immediately took the production environment offline and invalidated our CDN caches while we investigated the report. Our investigation identified the cause as an interaction between a recent authentication library update and our CDN caching configuration. Under rare circumstances, this interaction could cause a cached page to be served with incorrect session context. We implemented a fix the same day to ensure that authentication-related responses are never cached and that session handling is separated from cached application pages. At this time we have **only one confirmed report** of this behavior. The issue was detected shortly after the deployment and addressed quickly. We have added additional safeguards to our infrastructure to prevent this class of issue from occurring again. If you have any questions or observed unexpected behavior, please contact us at [**support@kigana.com**](mailto:support@kigana.com)..

Mar 9, 11:30:00 GMT+0
Identified - We were informed about an authentication issue. We have temporarily disabled the service while we investigate the problem. .

Mar 9, 16:24:48 GMT+0
Identified - We have identified the issue to be due to a known security vulnerability in our supply chain (CVE-2025-48947). We are investigating a fix..

]]> tag:kigana.instatus.com,2005:Maintenance/cml3jpiqg0dxxw1a1gr3o0y84 2026-02-01T10:00:00.000+00:00 2026-02-01T10:00:00.000+00:00 DNS Maintenance Type: Maintenance

Duration: 2 hours

Affected Components: Website

Feb 1, 10:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. The website might be shortly unavailable during that time. .

Feb 1, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 1, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:kigana.instatus.com,2005:Maintenance/cmkiojmn50228tgtmujvfak90 2026-01-17T20:00:00.000+00:00 2026-01-17T20:00:00.000+00:00 Server Maintenance Type: Maintenance

Duration: 2 hours

Affected Components: API, Website

Jan 17, 20:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Some features may be affected..

Jan 17, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 17, 22:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:kigana.instatus.com,2005:Maintenance/cmfsdzi8w01ufl1jz4bq9ykfo 2025-09-20T15:00:00.000+00:00 2025-09-20T15:00:00.000+00:00 Scheduled maintenance Type: Maintenance

Duration: 1 hour

Affected Components: API, Website

Sep 20, 15:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Sep 20, 16:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 20, 15:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:kigana.instatus.com,2005:Incident/cm1est3lo0009mocuby3lsu44 2024-09-23T09:21:44.797+00:00 2024-09-23T09:21:44.797+00:00 Email Notification Problems Type: Incident

Duration: 3 days, 3 hours and 58 minutes

Affected Components: API

Sep 23, 09:21:44 GMT+0
Investigating - Some customers have reported that users are receiving multiple emails per blog post notification. The team is investigating the issue. All notifications have been disabled for now..

Sep 23, 13:29:18 GMT+0
Identified - We have identified a problem with our notification service and are working on a fix. Notifications are disabled until further notice..

Sep 26, 13:20:13 GMT+0
Resolved - This incident has been resolved..

]]> tag:kigana.instatus.com,2005:Incident/cm0zgghwn00onahocscswhiog 2024-09-12T15:39:29.830+00:00 2024-09-12T15:39:29.846+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 2 days, 2 hours and 34 minutes

Affected Components: API

Sep 12, 15:39:29 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 12, 16:30:02 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/cm0zgghtl00a9e2tslkx01dfg 2024-09-12T15:39:29.721+00:00 2024-09-12T15:39:29.728+00:00 Website isn't accessible at the moment (automated) Type: Incident

Duration: 2 days, 2 hours and 30 minutes

Affected Components: Website

Sep 12, 15:39:29 GMT+0
Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 12, 16:29:59 GMT+0
Resolved - Website is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Maintenance/cm0xtsdjn000u108i6y8tcqwj 2024-09-11T19:00:00.000+00:00 2024-09-11T19:00:01.000+00:00 Scheduled Maintenance of DNS configuration Type: Maintenance

Duration: 15 minutes

Affected Components: API, Website

Sep 11, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 11, 19:15:19 GMT+0
Completed - Maintenance has completed successfully..

Sep 11, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. There will be changes to the nameserver DNS configuration which might have an effect on service resolution in the next 24 hours..

]]> tag:kigana.instatus.com,2005:Incident/cm0mylbnj002ywiofubznhq2s 2024-09-03T21:46:07.439+00:00 2024-09-03T22:09:22.757+00:00 API is not available due to DNS misconfiguration Type: Incident

Duration: 23 minutes

Affected Components: API, Website

Sep 3, 22:09:22 GMT+0
Resolved - This incident has been resolved. Some users might experience minor hiccups in the following hours..

Sep 3, 21:46:07 GMT+0
Identified - We are continuing to work on a fix for this incident..

Sep 3, 22:01:13 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:kigana.instatus.com,2005:Incident/clzefq59x206612g4ops3gtcf4l 2024-08-03T17:56:08.372+00:00 2024-08-03T17:56:08.382+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 1 day, 20 hours and 48 minutes

Affected Components: API

Aug 3, 17:56:08 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Aug 3, 18:40:55 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clz7hmvgj367067m6odlqtgsfop 2024-07-29T21:15:11.682+00:00 2024-07-29T21:15:11.694+00:00 Website isn't accessible at the moment (automated) Type: Incident

Duration: 9 hours and 17 minutes

Affected Components: Website

Jul 29, 21:15:11 GMT+0
Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 29, 21:24:27 GMT+0
Resolved - Website is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clz7hmtmb362821mdod1aoak7vn 2024-07-29T21:15:09.298+00:00 2024-07-29T21:15:09.317+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 9 hours and 20 minutes

Affected Components: API

Jul 29, 21:15:09 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 29, 21:24:29 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clwpgnkf4115826kvn6qzox0tfy 2024-05-27T21:08:28.575+00:00 2024-05-27T21:08:28.588+00:00 Website isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours and 54 minutes

Affected Components: Website

May 27, 21:08:28 GMT+0
Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

May 27, 21:12:22 GMT+0
Resolved - Website is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clv919q1y0878l5oi1moju1cf 2024-04-21T04:33:47.300+00:00 2024-04-21T04:33:47.317+00:00 Website isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 2 minutes

Affected Components: Website

Apr 21, 04:33:47 GMT+0
Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Apr 21, 04:35:49 GMT+0
Resolved - Website is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clv919pzv0828kyoiglj2brhv 2024-04-21T04:33:47.226+00:00 2024-04-21T04:33:47.243+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 4 minutes

Affected Components: API

Apr 21, 04:33:47 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Apr 21, 04:35:50 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clrzfb2se864938msolr72yxfgl 2024-01-29T21:09:56.317+00:00 2024-01-29T21:09:56.327+00:00 Website isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 33 minutes

Affected Components: Website

Jan 29, 21:09:56 GMT+0
Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 21:12:29 GMT+0
Resolved - Website is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clrzfay2x563337hrn3j5fb9z91 2024-01-29T21:09:50.216+00:00 2024-01-29T21:09:50.221+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 37 minutes

Affected Components: API

Jan 29, 21:09:50 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 21:12:26 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clq4w5apa434762h4n51kq1kndr 2023-12-14T07:40:46.317+00:00 2023-12-14T07:40:46.334+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 4 hours and 8 minutes

Affected Components: API

Dec 14, 07:40:46 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 14, 07:44:53 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clq4w4shy1140925k1oezoy2pb51 2023-12-14T07:40:22.725+00:00 2023-12-14T07:40:22.741+00:00 Website isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours and 26 minutes

Affected Components: Website

Dec 14, 07:40:22 GMT+0
Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 14, 07:43:48 GMT+0
Resolved - Website is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clq1n8lmo16118553uol8js799ax 2023-12-12T01:08:05.375+00:00 2023-12-12T01:08:05.401+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 15 minutes

Affected Components: API

Dec 12, 01:08:05 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 12, 01:10:20 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/cloz1rkfi354439h5n10usqsij9 2023-11-15T00:51:44.045+00:00 2023-11-15T00:54:05.955+00:00 Website isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 22 minutes

Affected Components: Website

Nov 15, 00:54:05 GMT+0
Resolved - Website is now operational! This update was created by an automated monitoring service..

Nov 15, 00:51:44 GMT+0
Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clnasiies104612hiohs6091j33 2023-10-03T20:46:34.419+00:00 2023-10-03T20:58:23.855+00:00 Website isn't accessible at the moment (automated) Type: Incident

Duration: 11 hours and 50 minutes

Affected Components: Website

Oct 3, 20:58:23 GMT+0
Resolved - Website is now operational! This update was created by an automated monitoring service..

Oct 3, 20:46:34 GMT+0
Investigating - Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clnasifhi437470icn2g3b7omd5 2023-10-03T20:46:30.630+00:00 2023-10-03T20:46:30.640+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 12 hours and 40 minutes

Affected Components: API

Oct 3, 20:46:30 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 3, 20:59:09 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clmzdw7c5593535ifor7xvlbh77 2023-09-25T21:11:51.076+00:00 2023-09-25T21:11:51.099+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 15 minutes

Affected Components: API

Sep 25, 21:11:51 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 25, 21:14:05 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clmhcjdpt5602hxn0w1ajtjfm 2023-09-13T06:14:02.033+00:00 2023-09-13T06:14:02.049+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours and 28 minutes

Affected Components: API

Sep 13, 06:14:02 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 13, 06:17:29 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clm7heso81448156fwn66xhvgo74 2023-09-06T08:32:44.455+00:00 2023-09-06T08:32:44.483+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 13 hours and 57 minutes

Affected Components: API

Sep 6, 08:32:44 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 6, 08:46:41 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clm68ugca1667275hfn6q8ljrsg0 2023-09-05T11:45:12.250+00:00 2023-09-05T11:45:12.275+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours

Affected Components: API

Sep 5, 11:45:12 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 5, 11:47:11 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/clm5dua94125452i9n41jzgo471 2023-09-04T21:17:16.263+00:00 2023-09-04T21:17:16.290+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 23 days, 12 hours and 8 minutes

Affected Components: API

Sep 4, 21:17:16 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 5, 06:41:23 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Incident/cllw2cdfr48061i4oo8bysdyfs 2023-08-29T08:45:29.223+00:00 2023-08-29T08:58:57.212+00:00 API isn't accessible at the moment (automated) Type: Incident

Duration: 13 hours and 28 minutes

Affected Components: API

Aug 29, 08:58:57 GMT+0
Resolved - API is now operational! This update was created by an automated monitoring service..

Aug 29, 08:45:29 GMT+0
Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:kigana.instatus.com,2005:Maintenance/clf8s4dtl6544216pobxrspikk1 2023-03-14T22:00:00.000+00:00 2023-03-14T22:00:00.000+00:00 DNS Migration Type: Maintenance

Duration: 2 hours

Affected Components: Website

Mar 14, 22:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Mar 15, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 14, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:kigana.instatus.com,2005:Maintenance/clcphdpud3426hnn15hvxjeuj 2023-01-10T21:00:00.000+00:00 2023-01-10T21:00:00.000+00:00 DNS Migration Type: Maintenance

Duration: 2 hours

Affected Components: Website

Jan 10, 21:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jan 10, 23:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 10, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:kigana.instatus.com,2005:Maintenance/cl92fps0g9218hhmuylnmo6u6 2022-10-10T21:00:00.000+00:00 2022-10-10T21:00:00.000+00:00 Scheduled maintenance Type: Maintenance

Duration: 2 hours

Affected Components: Website, API

Oct 10, 21:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Oct 10, 23:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 10, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:kigana.instatus.com,2005:Maintenance/cl904oy2728505hfol9cfb83yc 2022-10-08T16:30:00.000+00:00 2022-10-08T18:30:00.000+00:00 Scheduled maintenance on back-end services Type: Maintenance

Duration: 2 hours

Affected Components: API

Oct 8, 18:30:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 8, 16:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. No downtimes are planned during that time. Some background processes might be affected by processing delays: - search results - email notifications - subscription metering.

Oct 8, 16:30:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:kigana.instatus.com,2005:Maintenance/cl79j2ivt98222jun5eu469nzg 2022-08-26T20:00:00.000+00:00 2022-08-26T22:00:00.000+00:00 Email service migration Type: Maintenance

Duration: 2 hours

Affected Components: API

Aug 26, 22:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 26, 20:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. **Context** The email service will be migrated. **Impact** > low Individual emails may not be delivered during that time. The chances for this are low..

Aug 26, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:kigana.instatus.com,2005:Maintenance/cl6p8xzl4343884anbim3c1n0k 2022-08-11T16:19:18.414+00:00 2022-08-11T16:19:18.414+00:00 Scheduled maintenance Type: Maintenance

Duration: 5 minutes

Affected Components: Website, API

Aug 11, 16:19:18 GMT+0
Identified - We are planning for a scheduled maintenance during that time. .

Aug 11, 16:24:24 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:kigana.instatus.com,2005:Maintenance/cl6b9inp292734w2ndkop14ozg 2022-08-01T21:00:00.000+00:00 2022-08-01T21:00:00.000+00:00 Planned maintenance Type: Maintenance

Duration: 35 minutes

Affected Components: Website, API

Aug 1, 21:00:00 GMT+0
Identified - Maintenance is now in progress..

Aug 1, 21:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. No downtime is planned but services might be unavailable for short periods of time..

Aug 1, 21:34:58 GMT+0
Completed - Maintenance has completed successfully..

]]>