Kigana - Email Notification Problems – Incident details

Email Notification Problems

Resolved
Degraded performance
Started 3 months agoLasted 3 days

Affected

API

Operational from 9:21 AM to 1:20 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a problem with our notification service and are working on a fix. Notifications are disabled until further notice.

  • Investigating
    Investigating

    Some customers have reported that users are receiving multiple emails per blog post notification.

    The team is investigating the issue. All notifications have been disabled for now.