Kigana - Some users receive duplicate notifications – Incident details

All systems operational

Some users receive duplicate notifications

Resolved
Partial outage
Started almost 2 years agoLasted about 3 hours

Affected

API

Partial outage from 4:27 PM to 7:46 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Update

    We are continuing to work on a fix for this incident.

    We have identified a bug in the notification system and have disabled notifications for all users for the time being.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.